PROGRAM OVERVIEW

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The purpose of the Office Assistant certificate program is to provide students the hands-on training in various key administrative areas of a business. You will be trained in word processing, spreadsheets, databases and other relevant software, as well as bookkeeping concepts and administrative skills.

This 12-week certificate program is instructor-driven, allowing students to navigate quickly through theory and computer software. The curriculum includes experiential lectures and workshops facilitated by specialized industry experts and at least 5 years experience in the industry. The successful completion of 6 courses is required for program graduation.

This program is 12 weeks duration:
12 weeks instruction, 20 hours/week lecture and discussion.

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EMPLOYMENT OPPORTUNITIES

  • Entry-level Jobs
  • Office Assistant
  • Data Entry Clerk
  • Junior Administrative Assistant
  • Filing Clerk
  • Customer Service Support Clerk
  • Receptionist/Front Desk

The following chart shows potential earnings in the Office Administration industry.
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COURSE DESCRIPTIONS

All Office Assistant courses are experiential classroom based lectures and workshops. The students also acquire situational-specific skills and identify areas that may need to be developed further. Students receive feedback and evaluation of their performance and gain valuable contacts in this diverse field.

OAD 100, 25 Hours, 1 Week | Computer Fundamentals & Keyboarding
Students become familiar with the major hardware components of typical office computer systems including peripherals. This is followed by an introduction to the Windows XP operating system. Students will learn Windows topics such as the start button, the task bar, short cit icons and Windows Explorer. Students also gain a general background on the Internet, browsers, service providers, e-mail and transfer protocol. Students will also have the keyboarding practice.

Skills and Benefits Acquired - Keyboarding, E-mail, Basic Internet Use, Basic Computer Use, Microsoft Windows Basics.
BUS 100, 50 Hours, 2 Weeks | Business Communications
Students will practice business writing skills, applying the mechanics of style, developing proofreading and editing skills and using words effectively. They will apply verbal and non-verbal styles to a variety of business communications. The students will also practice career and interpersonal skills necessary for success in the workplace, such as conflict resolution and business etiquette. They will work in teams to examine administrative, ergonomic and efficiency functions of a business office.

Skills and Benefits Acquired - Professional Verbal Communication Skills, Professional Written Communication Skills, Conflict Resolution, Business Etiquette, Team Cohesion.
BAF 110, 100 Hours, 4 Weeks | Business Computer Applications
This course introduces students to computer applications for business. An overview of computer hardware, terminology, and windows is followed by an introduction to the current widely used business software such as Microsoft Office. In particular, the students learn word processing; spreadsheets, the use of graphics for presentations with PowerPoint and the database create.

Skills and Benefits Acquired - Computer Software Skills, Basic Computer Terminology, Basic Computer Hardware.
BAF 140, 50 Hours, 2 Weeks | Introduction to Accounting
This course introduces the students to the construction and interpretation of financial systems, records, reports and statements, including how vital accurate and complete financial data is for a business to ensure its ongoing success. This course is the first in a series of courses to build a solid base in accounting from both a practical and a theoretical perspective.

Skills and Benefits Acquired - Accounting Terminology, Financial Records and Reports Analysis, Constructing Financial Data.
OAD 200, 50 Hours, 2 Weeks | Human Relations and Office Procedure
This course teaches the student a variety of office procedural skills to be effective in a modern technological office environment. Topics include time management; communication techniques; records management; office image; travel arrangements; preparing minutes and conference notes; preparing and checking financial forms; and preparing reports. Students who successfully complete this program are able to apply these skills and the other integrated skills developed throughout the program to any professional office.

Skills and Benefits Acquired - Time Management, Communication, Records Management, Reporting, Office Procedures.
BAF 600, 25 Hours, 1 Weeks | Employee Readiness
This course helps students prepare for the workforce. They will learn advanced job search skills, and how to distinguish themselves from their competitors in the application and interview process of job seeking in today’s global economy.

Skills and Benefits Acquired - Job Search Skills, Presentation Skills, Sales Skills
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" During my program, I was placed in a work experience term with a local accounting firm who offered me a job after graduation. "
Marilyn Chen Brighton College Alumni