Description: Students will practice business writing skills, applying the mechanics of style, developing proofreading and editing skills and using words effectively. They will apply verbal and non-verbal styles to a variety of business communications. As well, students will practice career and interpersonal skills necessary for success in the workplace, such as conflict resolution and business etiquette, They will work in teams to examine administrative, ergonomic and efficiency functions of a business office.

Description: This course provides a comprehensive overview of key aspects of global business in the 21st century. Whether the participant is looking for general information, is seriously considering getting involved or is already participating in global trade, this course provides important information on the key elements of the global business environment.

Description: This course describes the essential basics of global supply chain management. It explains the importance of supply chain management in the success of all international trade ventures, including the exporting and importing of raw materials and finished products. Standard trade documentation and Incoterms are also covered. Several chapters describe the principles for managing production, inventory, and delivery and returns efficiently and cost effectively. Methods to reduce supply chain risk and enhance performance are also included.

Description: This course provides an introduction to an important but poorly understood element of international commerce: trade finance. Payment, risk mitigation and financing, as well as access to timely information—about both the financial flow and the flow of goods and services—are all areas of concern for both importers and exporters. In addition to understanding the financial elements of international trade, providing or gaining access to competitive trade finance is a critical element in enabling and facilitating the successful conclusion of international trade transactions.

Description: This course explains the importance of choosing from these market entry strategies based on a company’s strategic goals, needs and abilities, and describes the research and planning process that company decision makers should run through. This course will discuss each market entry strategy in detail, and carefully explain their various benefits and disadvantages. You will be advised on how to analyze a company’s strategic goals and abilities against the various market entry options, ensuring the best chance of success for that company.

Description: This course introduces an essential component of international trade: effectively marketing products and services in the global market. Advances in technology, such as the Internet and telecommunications, now allow small- to medium-sized businesses to successfully pursue international marketing. How do these companies achieve a sustainable competitive advantage in the global market? Profitable companies have researched their target audience—they know who they are, what they need, what they believe and what they are prepared to buy.

Description: This course introduces an essential component of conducting international trade: researching international markets. International trade research enables companies to identify and gather the information they need to make effective decisions about when to engage in international trade and which markets will be the most profitable. It also enables companies to avoid potentially costly trade and investment mistakes.

Description: This course introduces the audience to the intricate international legal framework that enables individuals, businesses and governments to successfully and legally exchange goods and services across borders. Through cooperation between private enterprises and intergovernmental organizations, the international community has already lowered trade barriers around the world. The work of harmonizing the legal frameworks and trade agendas of individual nations through treaties, conventions, agreements, model laws and effective methods for dispute resolution continues.

Description: This course provides an introduction to the issues, strategies and techniques that are essential to the management of companies operating in a global economy. Technological, economic and political changes have created a new, increasingly integrated, rapidly changing and highly competitive international environment. Such conditions require diverse and adaptable skills from those who direct the fortunes of today’s firms.

Description: This introduction course in freight forwarding is designed to provide the participant with a general knowledge in freight forwarding methods and procedures that serve as the foundation for semester 2. The course focuses on understanding freight forwarding and the four primary modes of the transport of goods in Canada and abroad.

Description: Semester 2 introduces the subjects that are more fundamental to becoming adept at international freight forwarding. This course moves on from semester 1 and covers the aspects of freight forwarding that allows the front line worker to make decisions and be part of the decision making process.

Prerequisite: Semester 1

Description: ACC100 introduces students to basic bookkeeping terminology. Students will understand the meaning and use of journals, ledgers, trial balance and the recording process of an accounting cycle together with adjustments. An understanding of various methods of accounting for inventory is also included.

Description: This course introduces students to the basic principles of accounting. The focus of this module is on basic accounting theory, record keeping and the accounting cycle, and accounting for assets and related expenses reported on the financial statements of a business organization. Students will gain hands-on experience by recording entries in relation to assets and will recognize accounting concepts and theories.

Description: Students become familiar with the major hardware components of typical office computer systems including peripherals. This is followed by an introduction to the Windows XP operating system. Students will learn Windows topics such as the start button, the task bar, short cit icons and Windows Explorer. Students also gain a general background on the Internet, browsers, service providers, e-mail and transfer protocol. Students will also have the keyboard practice.

Description: COM200 introduces students to the most widely used office productivity software – Microsoft Office 2007. This course explores three of the four major components of Office. In this particular module students learn about:using Word to create, edit, format, and manipulate documents in a professional manner, using Excel to create spreadsheets, perform calculations and print results, and using PowerPoint to deliver demonstrations, training, and presentations in a professional manner.

Description: COM300 introduces students to the most widely used office database software – Microsoft Access 2007. This course explores the major components of Access. In particular students learn about: using Access to create, edit, format, and manipulate data in a relational database, importing data into the database, creating forms, queries and reports.

Description: Job-hunting is serious business. To be successful, a job seeker will need to organize the job search like a business. He or she will need to treat the job search as a job. A good comprehensive job search is a full-time job in itself. A job seeker will need to discipline himself / herself to ensure that the job search actually happens and is fruitful.

Description: Students will apply academic and practical knowledge and skills through relevant experience in the workplace or through the completion of a comprehensive project.